Shipping policy

Shipping Policy

All orders are carefully made to order and shipped from Texas. Our current processing time is listed in the product pages, we aim to get your orders out ASAP.

Once your order has shipped, you will receive tracking information via email. Delivery dates provided by the shipping carrier are estimates and are not guaranteed. 

We are not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses provided at checkout, or other circumstances outside our control. 

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at ashlea@sparkleandsparrow.com We cannot guarantee that address changes can be made after an order has entered production or shipped. 

If your package is marked delivered but you are unable to locate it, please check around your property, with household members or neighbors, and contact your local carrier or post office for assistance. 

For questions regarding your order or shipping, please contact is at ashlea@sparkleandsparrow.com